How do I add custom questions to the registration form?

Custom questions let you collect additional information from registrants — shirt sizes, company names, dietary needs, cart preferences, and more.

Step-by-step

  1. Open Registration tab > Setup Mode.
  2. Click the Custom Questions step card (Step 3 of 4).
  3. Click Add Question.
  4. Configure:‍
    • Question text — what you want to ask (e.g., "Shirt Size")‍
    • Required — toggle if the question must be answered.
  5. Click Save.
  6. Repeat for each question.

Note: Don't add Handicap as a custom question. If you have turned on handicaps in your Event tab, PlayThru will automatically ask for handicap when a golfer registers.

How questions appear to registrants

  • Questions appear on Step 2 — Your Information of the public registration flow.
  • Each registrant slot (golfer) answers the questions individually.
  • Required questions block checkout if left blank.

Viewing answers

  1. Switch to Management Mode on the Registration tab.
  2. Click an order to expand it.
  3. Custom question answers appear in the registrant details.

Tips

  • Keep questions short and relevant — long forms reduce completion rates.
  • Common questions: shirt size, company/team name, dietary restrictions, cart vs. walking preference.
  • Add questions before sharing the registration link publicly.
  • You can add, edit, or remove questions after the page is live — changes apply to new registrations.