How do I connect my bank account to accept payments?

To accept credit card payments on your registration page, connect a Stripe account through PlayThru. Stripe handles payment processing and sends payouts directly to your bank account.

Prerequisites

  • A PlayThru account with at least one event.
  • A registration page created (Registration tab).
  • Your PlayThru account password (required for security verification).

Step-by-step

Step 1: Open Payment Processing

  1. Open your event in the Outing Organizer.
  2. Click the Registration tab.
  3. Select Setup Mode.
  4. Click the Payment Processing step card (Step 4 of 4).

Step 2: Start Stripe Connect

  1. Choose Connect as: an individual, or a business or non-profit.
  2. Under Where is your bank account?, choose United States or Canada. (Currently these are the only two supported countries)
  3. In the Stripe connection card, click Connect Stripe Account.
  4. A security verification modal appears. Choose an option.

Step 3: Verify your identity

  1. Enter your PlayThru account password.
  2. Check your email for a 6-digit verification code.
  3. Enter the code in the modal.
  4. Click Verify.

Step 4: Complete Stripe onboarding

  1. You're redirected to Stripe's hosted onboarding page.
  2. Provide the information Stripe requests:
    • Business or personal details
    • Bank account for payouts
    • Identity verification (may require photo ID)
  3. Submit the form on Stripe's site.

Step 5: Return to PlayThru

  1. After completing Stripe onboarding, you're redirected back to PlayThru.
  2. A success message confirms the connection.
  3. Card payments enable automatically once Stripe verifies your account (see article #90).

US and Canadian organizers

PlayThru supports Stripe accounts in the United States and Canada.

United States Bank Accounts:

  • Golfers are charged in USD
  • Paid out to your US bank account

Canadian Bank Accounts

  • Golfers are charged in CAD
  • Paid out to your Canadian bank account

If you have a Canadian bank account: 

  • Enter your registration prices in your own currency. A Canadian organizer's $150 option is charged as C$150.00, and the registration page shows prices with C$.
  • Canadian organizers are asked for a SIN (instead of an SSN) and a Canadian bank account during Stripe onboarding.‍
  • The country can't be changed after you connect. To switch countries, use Change Account and connect a new Stripe account in the other country.

Important notes

  • Stripe Connect is per PlayThru account, not per event. Connect once — all events use the same connection.
  • Duplicating an event does not require reconnecting.
  • You can manage payouts and view transactions in the Stripe Dashboard.

If you also want offline payments

On the same Payment Processing step, enable Allow Offline Payments and enter instructions (e.g., "Send check to...").

Tips

  • Start Stripe Connect early — verification takes 2–3 business days.
  • You can continue building your registration page while Stripe verifies.