Fee passthrough controls how Stripe processing fees and PlayThru's 2% platform fee are handled at checkout. Three modes are available.
The three options
Organizer pays fees
- Registrant Sees: The exact price you enter for the registration option.
- You Receive: Listed price minus Stripe (~2.9% + $0.30) and PlayThru (2%) fees
- Use When: You want clean, simple pricing for registrants. Or, you've already accounted for the fees in your option pricing.
Registrant pays fees
- Registrant Sees: Listed price, the fee totals, and the total combined price.
- You Receive: Your full listed price
- Use When: You need to net an exact amount per registration
Optional fee coverage
- Registrant Sees: Listed price + checkbox: "Cover processing fees" (checked by default)
- If checked: Same as "Registrant pays" — fees added to the total
- If unchecked: Same as "Organizer pays" — registrant pays listed price only
- You Receive: The amount based on the users selection
- Use When: You want to offer registrants the choice.
How to configure
- Open Outing Organizer > Registration tab.
- Select Setup Mode.
- Go to Payment Processing (Step 4 of 4).
- Under Fee Passthrough, select one of the three radio buttons.
- Save.
Gross-up formula
When fees are passed to the registrant, PlayThru uses the following formula to calculate the Stripe fees:
total = ceil((subtotal + platform_fee + $0.30) / (1 - 0.029))
This ensures Stripe's percentage fee is covered on the total charge, and you receive your full listed subtotal.
Applies to
These fees only apply to credit card payments made through the Stripe payment processor. There are no fees associated with free registration options or offline payments.
Tips
- For charity golf outings, turn on Registrant Pays. No one wants the charity of take a hit if they can avoid it.
