PlayThru has partnered with Stripe to process payments and to allow users to collect registration fees for their events. Considering your giving a credit card or connecting a bank account, it's understandable you'd have questions. The following is a short overview of what Stripe is and why we use it. If you have any further questions, please email support@golfplaythru.com.
Stripe is a global payment company that handles online payments for millions of businesses, from small startups to some of the largest companies in the world. If you've bought something online recently, there's a good chance Stripe processed that payment behind the scenes.
This is by design, and it's the safer approach. Rather than building our own system to handle bank accounts and identity documents, we let Stripe do what it specializes in. When you enter credit card information or connect your bank account, you're entering your information on Stripe's own secure pages, not ours. That means PlayThru never sees or stores your credit card number, your full bank account number, your Social Security number, or your ID documents. If PlayThru were ever compromised, that information simply wouldn't be here to take.
Stripe is certified at PCI DSS Level 1, the highest level of security certification in the payments industry. Your data is encrypted both when it's sent and while it's stored, and Stripe is regularly audited by independent security firms. Protecting financial data is Stripe's core business, and it invests heavily in doing it well.
Stripe only asks for this information when connecting a bank account for registration pages. It does not ask for this information if you are paying for a PlayThru upgrade or if your participants are paying for their registration.
Financial regulations require payment companies to verify the identity of anyone receiving money. This helps prevent fraud and money laundering, and it protects you too, by making it much harder for someone to impersonate you or redirect your earnings. It's the same kind of verification your bank did when you opened your account.
PlayThru can see the ID of your connected account, whether your account is set up and ready to receive payments, along with basic information like your payout status. We can't see or access your full financial details, social security numbers / EIN, or other personal verification data.
Check that the web address in your browser begins with https:// and includes stripe.com. If anything looks off, don't enter your information. Contact us instead at support@golfplaythru.com.